InComplex

Privacy Policy

Last updated: 13 June 2026

incomplex.co.uk is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the rights you have under UK data protection law, including the UK GDPR and the Data Protection Act 2018.

Who We Are

This website is operated by incomplex.co.uk.

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

  • Website: incomplex.co.uk
  • Email: admin@incomplex.co.uk
  • Address: ViaVerso, Unit 410 Bedford Heights, Brickhill Drive, Bedford, Bedfordshire, United Kingdom, MK41 7PH

What Personal Data We Collect

We may collect and process the following types of personal data:

  • Identity data, such as your name.
  • Contact data, such as your email address and phone number.
  • Technical data, such as your IP address, browser type, device information, and pages visited.
  • Usage data, such as how you use our website.
  • Communication data, such as messages you send to us through forms or email.
  • Marketing preferences, such as your consent to receive marketing emails.

How We Collect Your Data

We collect data in the following ways:

  • When you fill in forms on our website.
  • When you contact us by email or through our website.
  • When you browse our website.
  • When you subscribe to updates, newsletters, or other communications.
  • Through cookies and similar technologies.

How We Use Your Data

We use personal data for the following purposes:

  • To respond to enquiries and provide support.
  • To operate, maintain, and improve our website.
  • To analyse website traffic and performance.
  • To send marketing communications where permitted.
  • To comply with legal and regulatory obligations.
  • To protect our website and prevent misuse or fraud.

Legal Bases for Processing

We rely on one or more of the following lawful bases to process your personal data:

  • Consent.
  • Performance of a contract.
  • Legitimate interests.
  • Legal obligation.

Where we rely on consent, you can withdraw that consent at any time.

Cookies

Our website uses cookies and similar technologies to improve functionality, measure website usage, and support our services. You can control cookies through your browser settings and, where provided, through our cookie notice or consent banner. UK guidance expects websites to tell users what cookies are used and how to manage them.

Sharing Your Data

We may share your personal data with trusted third parties where necessary, including:

  • Website hosting providers.
  • Email and communications providers.
  • Analytics providers.
  • IT and security service providers.
  • Professional advisers, such as accountants or lawyers.
  • Public authorities where required by law.

We only share what is necessary and expect third parties to protect your data appropriately.

International Transfers

If we transfer personal data outside the UK, we will take appropriate steps to ensure it is protected, such as using approved contractual safeguards or working with providers in jurisdictions recognised as offering adequate protection.

Data Retention

We keep personal data only for as long as necessary for the purposes for which it was collected, including for legal, accounting, or reporting requirements. Retention periods vary depending on the type of data and why we collected it.

Your Rights

Under UK data protection law, you may have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data.
  • Object to certain processing.
  • Restrict certain processing.
  • Request data portability.
  • Withdraw consent where processing is based on consent.

To exercise any of these rights, contact us using the details above.

Marketing

If you opt in to receive marketing, we may send you emails about updates, offers, or other content we believe may be relevant. You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us directly.

Security

We use reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or disclosure. However, no method of transmission over the internet is completely secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites, and you should review their policies separately.

Children's Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal data from children without appropriate consent where required by law.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy or how we use your data, please contact:

  • Website: incomplex.co.uk
  • Email: admin@incomplex.co.uk
  • Address: ViaVerso, Unit 410 Bedford Heights, Brickhill Drive, Bedford, Bedfordshire, United Kingdom, MK41 7PH

Contact

OR

A little more about us...

At InComplex, we pride ourselves on creating web solutions that drive real results. Our clients range from small businesses looking to establish their online presence to large corporations seeking complex, enterprise-level web applications.

We work closely with each client to ensure that the final product is not just functional, but optimized for success.

Whether you need a simple website or a complex web application, we have the expertise and experience to deliver a solution that meets your needs and exceeds your expectations.

Our team is dedicated to staying up-to-date with the latest technologies and industry trends, ensuring that we can provide the best possible service to our clients.